Savings account

At the end of the term, your savings account will switch to a variable interest rate. Your money, including earned interest, will then be available for withdrawal. If you want to continue with a fixed-rate savings account, you need to create a new savings account with the desired term and transfer the money to the new account.

Yes, when the interest is capitalized, a withholding tax of 30% is deducted, which Froda reports to the Swedish Tax Agency. You don't need to do anything.

Yes, if you log in to My Pages, you can select “show closed accounts” and then click on the account you want to see transactions for.

You can open a savings account by logging in with BankID here.

Go to My Pages and open your account overview. From there, you can click on your account and then close your account.

The funds in a Savings Account + Froda that are distributed through Avanza Bank are held with Froda, just like our other savings accounts. If you have savings accounts with Froda both directly and through Avanza, the total amount in your accounts is combined, and the combined amount is covered by the deposit guarantee limit of SEK 1,050,000.

We need to verify your identity when you open an account, and we use BankID as a solution to do so.

No, you need to have BankID to open a savings account. Read about how to get a BankID here.

You can log in to your savings account by identifying yourself with BankID here.

No, Froda only allows one account holder per savings account.

No, there is no annual fee for any of our savings accounts.

No, there is no cost to open a savings account.

Yes, you can open multiple savings accounts.

Your earned interest is deposited into your account on December 31st each year, as well as when the account is closed if you have a savings account with a variable interest rate. For fixed-rate savings accounts, the earned interest is paid out when the account's term expires or when the account is closed.

On our website and via My Pages.

The savings interest rate depends on the type of savings account you have and will be displayed when you open the account. For savings accounts with variable interest rates, the interest rate can be adjusted both upwards and downwards. For fixed-rate savings accounts, the interest rate remains the same throughout the term. You can view the current interest rate on our website or on the My Pages section.

Make deposits via bankgiro to 652-5125 using your Froda account number as the OCR/reference.

It depends on whether you have a savings account with variable or fixed interest. Savings accounts with variable interest have unlimited deposits. For savings accounts with fixed interest, you can only make one deposit when the account is opened. If you want to make multiple deposits to a fixed-interest account after you have opened an account, you can open a new account with the desired term. If you try to make additional deposits to an account with fixed interest, the money will either be placed in a savings account with variable interest or paid back to your registered withdrawal account.

Yes. Read more about the government deposit insurance here.

The maximum amount, including earned interest, that can be in the account is limited to SEK 1,050,000. If your balance exceeds that amount, the excess will be automatically paid out to your registered withdrawal account.

No, you can only make deposits in SEK to our savings accounts.

The first deposit must be made within 14 days from the day the account was opened.

You can normally see the deposit in your account within 1-2 banking days.

Yes, the maximum amount you can deposit is SEK 1,050,000.

Your withdrawal account must be a transaction account in a Swedish bank and include clearing and account numbers. Bankgiro or Plusgiro cannot be used as a withdrawal account.

You can change your withdrawal account on My Pages. Click on your name in the menu, select "my details" and click on "retrieve my account number". Select the bank where you have your desired withdrawal account, identify yourself with mobile BankID and select which account you want as your withdrawal account. If you have problems changing your withdrawal account, you can send a message while logged in to get help with it.

Log in to My Pages and select "withdrawal" in the left column.

This normally occurs within 2-3 business days.

Yes, you can make withdrawals from a fixed-rate savings account, but it is possible with a fee of 1% of the withdrawal amount. The same applies if you want to close the account during its term.

No, but you can never withdraw more money than what is available in your savings account.

For savings accounts with variable interest rates, there is no time limit for when you can make your first withdrawal. If you want to make a withdrawal from a fixed-rate savings account, it is possible for a fee of 1% of the withdrawal amount.

No, you cannot make withdrawals directly to other savings accounts. Your withdrawal account must be a transaction account in a Swedish bank and include the clearing number and account number.

Private individuals over 18 years of age who reside in Sweden and have a Swedish bank account.

No, you need to have a Swedish bank account to make deposits to your Froda savings account.

No, you must be a resident of Sweden.

No, we only offer savings accounts for private individuals who are 18 years or older.

No, we only offer savings accounts for individuals.

To verify withdrawal accounts, Froda uses a solution from Finshark where bank accounts are verified via mobile BankID. Finshark is a Swedish company supervised by the Swedish Financial Supervisory Authority.

When someone passes away, a statement of holdings is automatically sent to the deceased's registered address with information about the assets the estate has with Froda. Only when the estate inventory is complete can the deceased's holdings with Froda be closed and the money paid out. In order for the money to be paid out to the estate, we need to receive the following documents:

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– Closing form for deceased estates; you can find the form here.

– Power of attorney, if one person represents all the heirs or a lawyer is assisting with the closure. You can find the power of attorney here.

– Copy of ID for all heirs.

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Post the completed and signed form, any powers of attorney, and copies of ID documents to us at the address:

Froda AB

Katarinavägen 9

116 45 Stockholm

If you do not have mobile BankID to verify your withdrawal account, you can send a message while logged in with proof of account from your bank that includes clearing number, account number, name and social security number.

Your personal data is processed in accordance with Froda's Privacy Policy. Read more about it here.

Log in to My Pages and select the account for which you want an account statement. Then select "transactions" in the menu and enter the desired time interval for the account statement.

You can download your annual statement under "documents" in the left column on My Pages.

You can download your commitment statement under "documents" in the left column on My Pages.

We would love to know what you think, and appreciate feedback on your experience with our products and services so we can develop and improve them for you. If you would like to give us feedback, you can read more here to share your views. Your feedback will be reviewed by the person responsible for the product or service in question, and regardless of whether your suggestion can be implemented or not, we will respond to your feedback.

We do everything we can to ensure that you as a customer are satisfied with our services. However, should a dispute arise between you and Froda that cannot be resolved by our customer service, you can submit your case to the National Board for Consumer Disputes (ARN). Froda participates in ARN's dispute resolution procedure and follows their recommendations for cases that are tried.

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You can reach the National Board for Consumer Disputes via:

Website: www.arn.se

Address: Postbox 174, 101 23 Stockholm, Sweden

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The EU Commission offers an online platform for resolving disputes arising from cross-border e-commerce transactions out of court. You can report your case in any official EU language via this platform.

If you are dissatisfied, please contact Frodas support@froda.se customer service in the first instance. We would like to clarify any problems or misunderstandings that have arisen in order to take your comments further.

If you are still dissatisfied with the response you have received, you can send a written request to klagomal@froda.se to be dealt with by the Frodas Customer Ombudsman, who is the complaints officer at Frodas. The Customer Ombudsman will then, in an impartial manner, review your case carefully and make a new assessment. Read more about how we handle complaints and what the written request should contain here.

We do everything we can to ensure that you as a customer are satisfied with our services. However, should a dispute arise between you and Froda that cannot be resolved by our customer service, you can submit your case to the National Board for Consumer Disputes (ARN). Froda participates in ARN's dispute resolution procedure and follows their recommendations for cases that are tried.

‍

You can reach the National Board for Consumer Disputes via:

Website: www.arn.se

Address: Postbox 174, 101 23 Stockholm, Sweden

‍

The EU Commission offers an online platform for resolving disputes arising from cross-border e-commerce transactions out of court. You can report your case in any official EU language via this platform. You can find the platform here.

If you are dissatisfied, please contact Froda's customer service in the first instance. We would like to clarify any problems or misunderstandings that have arisen in order to pass on your views.

We would love to know what you think and appreciate feedback on your experience with our products and services so that we can develop and improve them for you. If you would like to give us feedback, please contact us at 0850131100 or mail to share your views. Your feedback will be reviewed by the person responsible for the product or service in question, and regardless of whether your suggestion can be implemented or not, we will provide feedback on your comments.