Information about dispute resolution for consumers

We do everything we can to ensure that you as a customer are satisfied with our services. If a dispute still arises between you and Froda that cannot be resolved by our customer service, you can report your case to the National Board for Consumer Disputes (ARN). Froda participates in ARN's dispute resolution procedure and follows their recommendations for cases that are examined.

You can reach the National Board for Consumer Disputes via:

Website: www.arn.se

‍Address: PO Box 174, 101 23 Stockholm, Sweden

The European Commission offers an online platform for resolving disputes that have arisen in cross-border e-commerce, outside the courts. Through this platform, you can report your case in all official EU languages.